Shipping policy

 


At Gio Electric, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across USA and Canada, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are picked up by UPS/FedEx within 1 to 3 business days after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US and Canadian orders are shipped by UPS/FedEx. After processing and leaving the warehouse, items usually take between 4 and 21 days (for free shipping) to arrive at their destination but can take longer from time to time.

Shipping Types:

  • FREE STANDARD SHIPPING on vehicles and all orders over $150*
  • 3 TIERED SHIPPING (Undersized, Standard, Oversized)*
  • EXPRESS SHIPPING available see details & pricing at checkout*

*For shipping to the Lower 48 states only. Please contact for information on shipping to Alaska. Sorry at this time we do not ship to Hawaii. Excludes dealer orders.

Please note certain purchases/models traveling from our warehouse in Canada to destinations in the United states may require additional information for formal customs clearance. If applicable a GIO customer service team member will contact you for the required information. (social security number / commercial tax id number) For more information please refer the the US Customs and Border Patrol website: https://help.cbp.gov/